Privacy Policy

1. Introduction

Winetober Fest (“Company,” “we,” “our,” or “us”) appreciates your business and trust. We operate from 4038 Skippack Pike, Skippack, PA, and provide products and services designed to enhance your experience. By using our services, you acknowledge that you have read and consent to this Privacy Policy.

2. Data Collected

Data Storage Location

We operate servers hosted in Skippack, PA, and maintain data security standards consistent with GDPR requirements, ensuring secure and compliant data storage.

Registration Data

When you register on our website, we store your username, email address, and any profile information you provide. You may view, edit, or delete this information at any time (except your username). Website administrators may also view and edit these details.

Purchase Data

To receive product support, valid purchase codes must be registered. We store these codes, their support expiration dates, and your user data to provide downloads, updates, and customer support.

Support Data

Support inquiries submitted through our website may be processed through a third-party ticketing platform. Only information you provide is transmitted.

Comments

When you leave a comment, we collect the data shown in the comment form, along with your IP address and browser user-agent to assist with spam detection.

Contact Form

Contact form submissions are sent to our company email. These submissions are used solely for customer service and are never used for marketing or shared with third parties.

Google Analytics

We use Google Analytics for anonymous site usage reporting. No personally identifiable data is stored.

If you wish to opt out, you may use the Google Analytics Opt-Out feature.

Use of Personal Data

We may use your information for:

Identifying and verifying users
Providing technical assistance
Sending updates or important notices
Preventing fraudulent activity
Customizing user experience
Ensuring proper operation and security

3. Embedded Content

Pages on our website may include embedded content (e.g., YouTube videos), which behaves as if you visited the third-party website directly. These services may collect data, set cookies, or track interactions.

4. Cookies

We use cookies to:

Enhance user experience
Retain preferences
Enable key site functions
Provide anonymous analytics

You may disable cookies through your browser settings.

5. Who Has Access to Your Data

If you do not register, we cannot view or retain any personal information.

If you are a registered user, your information may be accessed only by:

System administrators
Support personnel (as needed to assist you)

6. Third-Party Access

We do not sell or share your personal data except where necessary to deliver services such as:

License validation
Support platforms

Only required information is shared.

7. Data Retention

Support tickets, comments, and user profile information are retained unless you request removal. Some data may be retained to comply with legal or security requirements.

8. Security Measures

We use SSL/HTTPS encryption across our site to protect transmitted data.

In the event of a security breach, we will take immediate action and notify affected users if required.

9. Your Data Rights

You may request:

A copy of your stored personal data
Deletion of your personal data (unless legally required or needed for continued service access)

10. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Legal Disclosure

We may disclose your information if required:

By law or court order
To comply with government or regulatory authorities
To protect our services, users, or legal rights

If legally permitted, we may notify you, but we are not obligated to do so.

Contact Information

For questions regarding this Privacy Policy or your data rights, please contact:

Winetober Fest
4038 Skippack Pike
Skippack, PA 19474
📧 winetober@gmail.com